Where is my jewelry

Track My Order

Follow your order from our atelier in Dubai to your door.

Find your order

Enter the order number from your confirmation email, and the email or phone number used at checkout. We will reply on WhatsApp with your latest status and tracking link.

Have an account? Sign in to see all your orders and their status.

Your air waybill (AWB) and courier tracking link are also sent to you on WhatsApp as soon as your order ships.

How your order travels

From our atelier to your door

  1. Order confirmedWe receive your order and payment, and confirm by email.
  2. In the atelierYour piece is crafted and set by hand in Dubai.
  3. Quality checkMetal, stones and finish are inspected, then gift-wrapped.
  4. ShippedYour air waybill (AWB) and tracking link are sent to you on WhatsApp.
  5. DeliveredYour jewelry arrives. Enjoy it.

Ready to Ship: next day in the UAE, about 5 business days abroad. Made to Order: about 2 weeks. See our Shipping Policy.